FAQ

FAQ

How soon can we get a reply after we send you an inquiry? How soon can we get a reply after we send you an inquiry?

On working days, we will reply within 12 hours after receiving the inquiry.

Are you a direct manufacturer or a trading company?Are you a direct manufacturer or a trading company?

We are a direct manufacturer. At the same time, we also have our own international trade department. We produce and sell our own products.

What products can you provide?What products can you provide?

Our main products include pvc marquee tent material, truck side curtain fabric, airtight materials and flexible materials, including drop stitch materials, inflatable materials, covering materials and flex banner materials for outdoor advertisements.

What are the main application areas of your products?What are the main application areas of your products?

Our products are widely used in activity marquee tent, truck covers,inflatable paddle board, inflatable boats, outdoor advertising and other fields.

Can you make customized products?Can you make customized products?

Yes, we mainly make customized products. We will produce products according to the different requests from different customers.

How about the production capacity of your company?How about the production capacity of your company?

We have our own specialized production line and large-scale production capacity. With the increase of the demand for plastic composites, the company will actively expand the production base and further expand the production capacity to meet the market demand. At the same time, the company is increasing the investment in automation and informatization of production system constantly, actively improving the company's overall production capacity and production efficiency according to customer needs and market trends.

How many employees are there in your company, and how many technicians are there?How many employees are there in your company, and how many technicians are there?

We have about 330 employees, including around 50 professional technicians.

How does your company ensure product quality?How does your company ensure product quality?

In terms of quality management, in line with the guideline of "listening to customers’ needs actively, building product quality carefully and providing satisfactory service sincerely", the company has established a strict, efficient and complete quality management system. In 2009, the company has passed ISO9001 quality management system certification and in 2016, the company has passed ISO14001 environmental management system certification and OHSAS18001 occupational health and safety management system certification.

What is the paymentterms?What is the paymentterms?

We will confirm with customers the trade method, FOB, CIF, CNF or other terms during the period of quotation. For mass production, we usually request 30% advance payment, and balance against the bill of lading copy. Our main payment term is T/T. Of course, L/C is also acceptable.

How are your goods delivered to customers?How are your goods delivered to customers?

We are located in the Yangtze River Delta, with significant advantages in logistics and transportation, and convenient to export through Shanghai and Ningbo port. Of course, if the customer's goods are urgent, we can also ship by air from Xiaoshan International Airport and Shanghai International Airport.

Where are your goods mainly exported? Where are your goods mainly exported?

The company's international customers are distributed all over the world and are mainly exported to countries and regions such as Europe, America and so on.
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